imagePROGRAF PRO-310 Error code 5100

Curt3 — Tue, 30 Sep 2025 14:42:02 GMT

imagePROGRAF Pro-310: While setting up the printer, I forgot to raise the print head lock before inserting the print head. Now, I'm getting "printer error code 5100" and can't get to the locking lever. How can I resolve this stupid move and get the print head installed properly? Thanks, Curt

Re: imagePROGRAF PRO-310 Error code 5100

Patrick — Tue, 30 Sep 2025 17:21:26 GMT

Hi Curt3,

Please contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-310 and then click on the Product Support button to access your support options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

topic Re: imagePROGRAF PRO-310 Error code 5100 in Professional Photo Printers

imagePROGRAF PRO-310 Error code 5100

Re: imagePROGRAF PRO-310 Error code 5100