topic Re: PRO-1100 question about ink inside the printer housing. in Professional Photo Printers

PRO-1100 question about ink inside the printer housing.

Neytro — Mon, 29 Sep 2025 14:11:07 GMT

Hello @ll!

My brand new PRO-1100 printer look after 30 prints like shown in the pictures below.

I never user borderless printing, every single print fits the paper perfectly including border.

The question to all who own a pro-1100: Does you printer look the same like my printer inside the housing?

Could u send me a photo from your printer inside, plz? Or post it...

The Support told me I am too stupid to handle it.

Thx a lot, Thorben

Re: PRO-1100 question about ink inside the printer housing.

Stephen — Mon, 29 Sep 2025 14:51:20 GMT

Hello, and welcome to the Canon Community!

If you've contacted Canon USA technical support at 1-800-OK-CANON, or via your Canon Account at https://canon.us/account, and you were told anything close to, or you were made to feel "stupid," I most sincerely apologize. Our team is trained extensively on products and customer service skills.

If you did not call 1-800-OK-CANON, you may have spoken with another company pretending to be Canon USA, unless you're not in the US, in which case, you'd need to contact Canon in your country or region via https://global.canon

Re: PRO-1100 question about ink inside the printer housing.

Neytro — Mon, 29 Sep 2025 15:06:57 GMT

Hello Stephen.

Could you post a photo from a used PRO-1100 inside?

This would be really great and could help a lot.

I really think about to buy a another pro-1100, just to verify that the behavior is a defect.

But maybe some others users could help me just showing how there pro-1100 looks like inside, after some prints ( >= 30 prints).

thx, Thorben

Re: PRO-1100 question about ink inside the printer housing.

Neytro — Mon, 29 Sep 2025 15:45:44 GMT

P.S.: The official Canon Support Germany told me ( Support Ticket 03844662 and 03849803 ) that there behavior shown in the photos above is ok, and not a problem. What should I say, I just try to verify it.