topic imagePROGRAF PRO-310: Discoloration-oranges and browns in Professional Photo Printers

imagePROGRAF PRO-310: Discoloration-oranges and browns

chartsbc54 — Tue, 23 Sep 2025 21:45:43 GMT

I’ve purchased a PRO-310 to replace my Epson 2880. I convert my color photos to black and white and then with the paint brush tool, I cut through the black and white layer revealing the original color on the color layer effectively creating a color image on a black and white field.

While most colors print accurately, the oranges, browns and sometimes yellow do not reproduce correctly and are generally blown out, overly contrasty burning out any detail. However, any other non-orange or brown colors appear normal.

Thoughts?

Re: imagePROGRAF PRO-310: Discoloration-oranges and browns

Patrick — Fri, 26 Sep 2025 17:54:18 GMT

Hi chartsbc54,

Please contact one of Canon's Technical Support Representatives for assistance with resolving the color issue you are experiencing with your imagePROGRAF PRO-310. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-310 and then click on the Product Support button to access support.

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