topic Re: PRO-310 color/common calibration in Professional Photo Printers

PRO-310 color/common calibration

saiyuenho — Sat, 12 Jul 2025 20:15:33 GMT

The PRO-310 touchscreen maintenance screen has NO color calibration button. The latest Media Configuration Tool v1.85 doesn't support device/color calibration tools. The Canon Utility Toolbox doesn't support PRO-310. So is there a way to perform color/common calibration with PRO-310 photo printer?

Re: PRO-310 color/common calibration

Patrick — Tue, 15 Jul 2025 17:54:39 GMT

Hi saiyuenho,

Adjusting color output is not an available function on the touchscreen of your PRO-310.

Is your PRO-310 not printing colors correctly?

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PRO-310 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: PRO-310 color/common calibration

saiyuenho — Tue, 15 Jul 2025 19:02:15 GMT

Thanks for the reply. But No help.

I have already reached out to canon technical support. It surprised me no one really knows. So I conclude canon does not allow/provide common/color calibration because of the following.

1) no color calibration button on PRO-310 touch screen. I’m running the latest PRO-310 firmware v2.010.

2) the current version v1.85 media configuration tool does not provide color calibration.

3) the current canon quick toolbox doesn’t support PRO-310.

If someone thinks I’m incorrect and there is a way to perform color calibration l, please let me know.