topic Re: imagePROGRAF PRO-1000 has blue tint at top of black and white image in Professional Photo Printers

imagePROGRAF PRO-1000 has blue tint at top of black and white image

hghudso — Mon, 30 Sep 2024 16:15:47 GMT

My pro 1000 is printing a blue/cyan tint at the beginning of a print job. The blue/cyan tint is 0.25" to as much as 3" and extends the entire width of the print. After this the print is normal. Happens with black and white or color prints. Print head shows all clear and I never see this happen on the plain paper nozzle test prints. Any suggestions?

Re: Image prograf pro 1000 has blue tint at top of black and white image

cdprints — Tue, 11 Jun 2024 02:45:11 GMT

I also have had this happening with no solution for the past year. Have you found a solution?

Re: Image prograf pro 1000 has blue tint at top of black and white image

jrhoffman75 — Tue, 11 Jun 2024 11:44:49 GMT

Canon Support for imagePROGRAF PRO-1000 | Canon U.S.A., Inc.

Re: Image prograf pro 1000 has blue tint at top of black and white image

hghudso — Fri, 14 Jun 2024 00:32:46 GMT

Update: I was not reading the nozzle print head test correctly. Turns out the print head was bad. A new printhead is $650. There are third party heads a lot cheaper but that seems risky. To replace the print head you have to drain all the ink (~$350 worth of ink) into the dump tank then, when replaced, refill the new print head with ink. This takes about half the ink in the cartridges (another ~$350). That said bought a new printer.

Re: Image prograf pro 1000 has blue tint at top of black and white image

cdprints — Sat, 15 Jun 2024 04:15:09 GMT

Thanks so much! i figured I was going to be at that stage. It lasted me well for 5yrs at least. Do you know if I can take out the inks from the old one and place into the new one? Or would it be better to just write them all off? So frustrating as some of them are still quite full!

Re: Image prograf pro 1000 has blue tint at top of black and white image

hghudso — Wed, 19 Jun 2024 23:54:46 GMT

I put my mostly full old ink cartridges in the new printer. They need to be at least half full when the new printer loads the print head with ink.

Re: Image prograf pro 1000 has blue tint at top of black and white image

KTMartin — Mon, 30 Sep 2024 15:20:45 GMT

Hi.. I have had this exact same issue for about a year and have cleaned so many times and wasted so much ink and maintenance cartridges. I thought it was because I was using washi papers and Matt papers which are quite dusty. It’s now happening all the time … how did you know this was a dying print head issue please?

Re: imagePROGRAF PRO-1000 has blue tint at top of black and white image

Michael_Paris — Tue, 19 Nov 2024 15:00:58 GMT

Hi all,

Same exact issue here in Paris, France. I have my Canon prograf 1000 since it was out (2015 ?) and never had any big issue (except with the system to put in and out the cartridges).

I recently have this blue tint appearing on top of my prints (not only black and whites but also color ones).

What is really strange is that it's not 100% of the time, I would say 50% but it's aleady too much paper and ink wasted. I am so disappointed because I still have a full set on inks, and they are not the same on the new 1100.

Re: imagePROGRAF PRO-1000 has blue tint at top of black and white image

KTMartin — Tue, 19 Nov 2024 17:39:18 GMT

Having wasted so much ink, paper and maintenance cartridges I have now bought a pro 1100… it’s such a relief to not have this issue all the time, worth the £1000!! I have spoken to a few people about this and we think the cyan nozzle is probably too blocked to clean with the printer cleaning system and so needs a manual clean by removing the print head, cleaning and replacing. I will do this when I can face it and then hopefully sell that machine and its inks to try and recoup a bit of cash. Very frustrating indeed…

Re: imagePROGRAF PRO-1000 has blue tint at top of black and white image

LanceM66 — Fri, 27 Jun 2025 19:03:51 GMT

I made a post re this issue couple years ago and somewhat reassuring to see I wasn't the only one having this problem, given theres quite a few of us having the exact same issue, you would think Canon would help us..?? Other than this happening around 35-50% of the time, Ive had nothing but great luck w the printer, really bummed reading these post since seems like the most cost effective solution is just to purchase a brand new one...urg!

Re: imagePROGRAF PRO-1000 has blue tint at top of black and white image

LanceM66 — Sat, 28 Jun 2025 22:57:29 GMT

Hello, curious what you ended up doing to fix this issue? New printer? My printer is less than 3 years old and Ive been having same issue w blue/cyan at beginning of print job, happens 35-50% time, its random , and super annoying since it ends up costing me $$ w paper, time etc., Hoping I can resolve without having to purchase new printer. Any advice would be much appreciated. Thanks Lance

Re: imagePROGRAF PRO-1000 has blue tint at top of black and white image

Michael_Paris — Sun, 29 Jun 2025 05:30:31 GMT

Hi Lance,

May I ask you if you have the prograf 1000 or 1100 ?

I had the 1000 and started to have this problem after 7 years of use.

I called my reseller and he told me that it is probably the head, that I should change.
Problem is that changing the head + set of new inks cost the price of a new printer.
it was a real dilemma because I had a full set of ink in advance for the 1000, that I cannot use on the 1100 (thanks Canon to make this even more difficult).
I decided to wait.
A few days later I had to print for a client.
My printer shown an error number (I don’t remenber which one it was) saying that the printer needed to be serviced.
A quick search on google, lot of users say that this code basically says that the printer will no longer work. Canon won’t fix it.
it was the end of the story for me.
Didn’t purchase a new printer yet.
Michael

Re: imagePROGRAF PRO-1000 has blue tint at top of black and white image

LanceM66 — Mon, 30 Jun 2025 18:58:44 GMT

Michael, thanks for reply, I have the Pro-1000, besides this annoying blue/cyan issue its been my favorite printer, most reliable, consistent etc, Before this I always used Epson which had way more issues. Im a self employed photographer and I mostly make a living selling prints from my archive so I def can't afford to be w out pro printer. Ive heard the 1100 is pretty much the same, except for different ink cartridges which I agree, is really annoying. Guess I'll just keep plugging away until this thing becomes un-usable, (knocking on wood) who knows , maybe I'll just end up back in the dark room lol. thanks again, these forums do help, Lance

Re: imagePROGRAF PRO-1000 has blue tint at top of black and white image

cdprints — Mon, 30 Jun 2025 20:49:36 GMT

Hey Lance, my 1000 did this intermittently for about 3-4yrs before completely dying. Wasted lots of paper and ink in between. In hindsight I should have just resold my extra cartridges whilst people still had the model and counted my losses with the ink in the machine by upgrading sooner. It’s a very frustrating issue that’s for sure. But it was a workhorse for 6years! Great printer.