Fade dark line on Canon imagePrograf Pro-310 prints.

Mokhovyk — Fri, 02 May 2025 15:28:58 GMT

Hello. I have a problem- I started to have dark, and sometimes light line on prints. Used different papers ( Hahnemühle Baryta, Ilford Silk) and it’s on the same place. Only on a4 . When I bought a printer ( 2 months ago) everything was fine. And than it’s started.
I did everything- cleaning and atc, but nothing helped me. I don’t know what to do. Maybe someone knows what is wrong. Thank you.

Re: Fade dark line on Canon imagePrograf Pro-310 prints.

Patrick — Tue, 06 May 2025 18:50:42 GMT

Hi Mokhovyk,

Please contact one of Canon's Technical Support Representatives for assistance with resolving this issue. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-310 and then click on the Product Support button to access your support options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

topic Re: Fade dark line on Canon imagePrograf Pro-310 prints. in Professional Photo Printers

Fade dark line on Canon imagePrograf Pro-310 prints.

Re: Fade dark line on Canon imagePrograf Pro-310 prints.