topic Re: PIXMA PRO-100 - not printing even though it says successful. in Professional Photo Printers

PIXMA PRO-100 - not printing even though it says successful.

signbroker — Wed, 30 Apr 2025 18:36:17 GMT

I just added my Pro-100 to a new computer. It's online and in Idle mode. Even though a test print or printing a page says it printed successfully there is no print, errors or sounds from the printer. The document is not in the spooling que either.

Re: PIXMA PRO-100 - not printing even though it says successful.

jrhoffman75 — Thu, 01 May 2025 13:29:06 GMT

@signbroker wrote:

I just added my Pro-100 to a new computer. It's online and in Idle mode. Even though a test print or printing a page says it printed successfully there is no print, errors or sounds from the printer. The document is not in the spooling que either.

Need to know computer and operating system as a start.

Re: PIXMA PRO-100 - not printing even though it says successful.

signbroker — Thu, 01 May 2025 15:46:28 GMT

AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz - 32.0 GB - 64-bit operating system, x64-based processor - Windows 11 Pro -

Re: PIXMA PRO-100 - not printing even though it says successful.

jrhoffman75 — Thu, 01 May 2025 16:13:33 GMT

Does the driver indicate that it sees the printer, sych as by showing ink levels?

Re: PIXMA PRO-100 - not printing even though it says successful.

signbroker — Thu, 01 May 2025 23:01:25 GMT

Yes it recognizes the printer. When I hit "print a test page" it goes to the que, cycles for a moment the goes away. The power button flashes a few times and goes away but doesn't try to print, no sounds and no errors. Only odd thing is the driver says Pro-1 series instead of Pro-100 series. If my memory serves it used to say Pro-100 on previous machines but not 100% certain of that. There is an icon in Devices and Printers that says Pro-100 but is grayed out and does not do anything. The Pro-1 icon is there as well under printers and devices that is connected.

Re: PIXMA PRO-100 - not printing even though it says successful.

jrhoffman75 — Thu, 01 May 2025 23:44:57 GMT

Sounds like you have installed the wrong driver.

Canon Support for PIXMA PRO-100 | Canon U.S.A., Inc.

Windows may be saying it successfully sent to driver but then driver can't find a printer.

Re: PIXMA PRO-100 - not printing even though it says successful.

signbroker — Thu, 01 May 2025 23:49:21 GMT

That's what I was thinking but I was unable to find a Pro-100 driver in the Canon driver list. Only the Pro-1. Do you see a Pro-100 driver available for download?

Re: PIXMA PRO-100 - not printing even though it says successful.

jrhoffman75 — Fri, 02 May 2025 00:07:59 GMT

Re: PIXMA PRO-100 - not printing even though it says successful.

signbroker — Fri, 02 May 2025 15:22:31 GMT

Thank you sir, that fixed the problem! Have a great day!

Re: PIXMA PRO-100 - not printing even though it says successful.

jrhoffman75 — Fri, 02 May 2025 16:02:00 GMT

Glad to help.