topic Re: PIXMA PRO-200 won't print from Professional Print & Layout in Professional Photo Printers

PIXMA PRO-200 won't print from Professional Print & Layout

Cazthecat21 — Wed, 23 Apr 2025 14:26:05 GMT

Recently got a Canon pro 200 which I'm using with my MacBook Air. Trying to print from Lightroom classic, using the professional print and layout plugin, I get as far as the finding my printer bit and two options come up for the pro 200 but OK is greyed out. I subsequently get a message informing me that the printer isn't registered? The Mac and printer are communicating ok and I get a print but the colours are horrible, so I want the plugin. Help please!

Re: PIXMA PRO-200 won't print from Professional Print & Layout

Danny — Wed, 23 Apr 2025 14:26:44 GMT

Thanks for joining the conversation, Cazthecat21!

So that the Community can help you better, we need to know exactly which version of macOS is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: PIXMA PRO-200 won't print from Professional Print & Layout

jrhoffman75 — Wed, 23 Apr 2025 14:58:56 GMT

@Cazthecat21 wrote:

Hi

Recently got a Canon pro 200 which I'm using with my MacBook Air. Trying to print from Lightroom classic, using the professional print and layout plugin, I get as far as the finding my printer bit and two options come up for the pro 200 but OK is greyed out. I subsequently get a message informing me that the printer isn't registered? The Mac and printer are communicating ok and I get a print but the colours are horrible, so I want the plugin. Help please!

Did you download and run the driver setup package from the Canon support site?

Canon Support for PIXMA PRO-200 | Canon U.S.A., Inc.

Re: PIXMA PRO-200 won't print from Professional Print & Layout

Cazthecat21 — Thu, 24 Apr 2025 11:05:10 GMT

Yes and FYI I've just downloaded Sequoia 15.4.1

Re: PIXMA PRO-200 won't print from Professional Print & Layout

Cazthecat21 — Thu, 24 Apr 2025 11:06:05 GMT

Just downloaded sequoia 15.4.1

Re: PIXMA PRO-200 won't print from Professional Print & Layout

jrhoffman75 — Thu, 24 Apr 2025 11:07:43 GMT

When you go to Printers and Scanners what driver is shown?

Re: PIXMA PRO-200 won't print from Professional Print & Layout

Cazthecat21 — Thu, 24 Apr 2025 11:56:54 GMT

It says 4.0?

Re: PIXMA PRO-200 won't print from Professional Print & Layout

jrhoffman75 — Thu, 24 Apr 2025 12:18:56 GMT

OK. That is the Apple AirPrint driver. Limited capabilities. Restart the Add Printer process and wait, could be several minutes, for the IJ Series driver to appear. That is the Canon driver.

Re: PIXMA PRO-200 won't print from Professional Print & Layout

Cazthecat21 — Thu, 24 Apr 2025 13:24:05 GMT

Is that wait after the two printer options have appeared?

Re: PIXMA PRO-200 won't print from Professional Print & Layout

jrhoffman75 — Thu, 24 Apr 2025 13:30:06 GMT

No. Just need to wait till you see the IJ Series driver. Sometimes it's quick other times several minutes.

Re: PIXMA PRO-200 won't print from Professional Print & Layout

Cazthecat21 — Thu, 24 Apr 2025 14:29:53 GMT

Well I think the driver has finally installed properly. Now says Canon pro series and 29.1.0. Still not getting anywhere with the software though. Still saying printers not registered.

Re: PIXMA PRO-200 won't print from Professional Print & Layout

jrhoffman75 — Thu, 24 Apr 2025 16:16:00 GMT

Can you print from Lightroom?

Re: PIXMA PRO-200 won't print from Professional Print & Layout

Cazthecat21 — Thu, 24 Apr 2025 18:05:43 GMT

Yes, but the colours are off for photos, hence my need for the plugin

Re: PIXMA PRO-200 won't print from Professional Print & Layout

jrhoffman75 — Thu, 24 Apr 2025 20:00:29 GMT

You should contact Canon support for your area. I am guessing you are not US based on spelling of colour.

Re: PIXMA PRO-200 won't print from Professional Print & Layout

Cazthecat21 — Thu, 24 Apr 2025 21:11:55 GMT

Okay, thanks for your help anyway.