topic Re: Canon PROGRAF 1100 4 white bands across the end of print in Professional Photo Printers

Canon PROGRAF 1100 4 white bands across the end of print

BigDub — Sun, 03 Nov 2024 23:40:56 GMT

I had made a hand a handful of prints with the same paper, during the hour before, then started getting 4 thin bands across the entire print (top to bottom in landscape orientation). Any suggestions, please? Thank you in advance for any help.

Re: Canon PROGRAF 1100 4 white bands across the end of print

Patrick — Tue, 05 Nov 2024 18:51:20 GMT

Hi BigDub,

Because this issue is hardware related, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: Canon PROGRAF 1100 4 white bands across the end of print

mdwcox62 — Thu, 27 Mar 2025 20:38:30 GMT

hey BigDub, did you get any help? im having the same type of problem

thanks

Re: Canon PROGRAF 1100 4 white bands across the end of print

BigDub — Thu, 27 Mar 2025 20:51:09 GMT

I’d like to say I knew what worked. I had already confirmed the abrasion setting, cleadned the nozzel/heads and nothing worked. I powered it off, unplugged it over night and on a whim tried it the next day at lunch before calling Canon, and it just worked. No problems since. Sorry I cannot be of more help.