topic Re: PIXMA Pro9000 - Faded and off color photo in Professional Photo Printers

PIXMA Pro9000 - Faded and off color photo

Jk10262684 — Sun, 23 Feb 2025 13:41:33 GMT

I replaced my print head today. Once I installed it the 5 flashing light error went away. The printer did it’s normal cycling then started printing. The page I printed came out very faded. So I did a deep clean. Tried printing a photo and it came out faded and off color. My photo magenta was low, but that’s only thing that was off. What might be causing this issue?

Re: PIXMA Pro9000 - Faded and off color photo

Ron — Mon, 24 Feb 2025 15:14:49 GMT

Hi JK10262684. Thanks for letting us know what Canon product you've got. The PIXMA Pro 9000 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you find a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Re: PIXMA Pro9000 - Faded and off color photo

jrhoffman75 — Mon, 24 Feb 2025 19:15:03 GMT

@Jk10262684 wrote:

I replaced my print head today. Once I installed it the 5 flashing light error went away. The printer did it’s normal cycling then started printing. The page I printed came out very faded. So I did a deep clean. Tried printing a photo and it came out faded and off color. My photo magenta was low, but that’s only thing that was off. What might be causing this issue?

Can you print a nozzle check and post a phone shot of the print?

Print this test image and see how it looks. Open in your photo software and print; don't make any adjustments.

PrinterEvaluationImage_V002_ProPhoto.tif

Re: PIXMA Pro9000 - Faded and off color photo

evestayeadray — Sat, 04 Apr 2026 13:25:39 GMT

Hello,

Here's hoping that this pops the message back up and you see it. I cleaned my printhead with 50/50 DI water and isopropyl alcohol. Dried it with a lint free cloth and let it sit overnight to be sure. I replaced all the ink cartridges. Nozzle check looks like this.

Your test image:

I haven't used the printer for some time. Thanks for any advice.

Steve

Re: PIXMA Pro9000 - Faded and off color photo

DerrickL — Sat, 04 Apr 2026 13:49:15 GMT

What model printer do you have and what operating system are you using?

Re: PIXMA Pro9000 - Faded and off color photo

jrhoffman75 — Sat, 04 Apr 2026 16:39:32 GMT

Nozzle check doesn’t look good. Have you run deep cleanings?

Re: PIXMA Pro9000 - Faded and off color photo

evestayeadray — Sat, 04 Apr 2026 18:38:48 GMT

Pixma Pro 900. MacOS what ever the latest is. Print fab driver.

Re: PIXMA Pro9000 - Faded and off color photo

evestayeadray — Sat, 04 Apr 2026 18:39:28 GMT

No, it’s not pretty. Yes, I’ve done a couple of deep cleanings.