topic Re: Pro 300 Magenta Cast/Heavy Saturation Printing Issues in Professional Photo Printers

Pro 300 Magenta Cast/Heavy Saturation Printing Issues

sanderspark — Thu, 20 Feb 2025 04:34:06 GMT

Hello Canon Community,

I bought a Pro 300 printer about two months ago. Was printing with it out of the box with no problems on both Canon Pro Luster and Canson-Infinity Papers. Last weekend it started printing with a heavy magenta cast/over saturation. I did not run any computer updates before it starting printing incorrectly. I've reinstalled the driver, restarted my computer, etc...nothing seems to resolve the issue. I can only imagine it's a communication problem between my computer and printer / the printer not reading the icc profiles. I'm running Mac OS15.

I appreciate in ideas on how to resolve this issue. Picture on the left is correct, the one on the right is not.

Re: Pro 300 Magenta Cast/Heavy Saturation Printing Issues

sanderspark — Fri, 21 Feb 2025 02:10:17 GMT

Feb 20 Update: I uninstalled and reinstalled the driver again. The first print on Canon Pro Luster printed correctly and the subsequent print did not.

Re: Pro 300 Magenta Cast/Heavy Saturation Printing Issues

jrhoffman75 — Fri, 21 Feb 2025 13:21:27 GMT

Is the Canon IJ Series driver installed or is the printer showing the AirPrint driver?