topic Re: PIXMA PRO-100 ink levels are OK but computer says they're low and won't print in Professional Photo Printers

PIXMA PRO-100 ink levels are OK but computer says they're low and won't print

NM_Bruce — Tue, 18 Feb 2025 21:02:33 GMT

My PRO-100 printer prints all colors at the push of the front buttons. No ink level warning lights are flashing. Yet, my computer says the PM cartridge is low on ink and refuses to print. What could be causing this? Thanks in advance.

Re: PIXMA PRO-100 ink levels are OK but computer says they're low and won't print

jrhoffman75 — Tue, 18 Feb 2025 21:04:34 GMT

@NM_Bruce wrote:

My PRO-100 printer prints all colors at the push of the front buttons. No ink level warning lights are flashing. Yet, my computer says the PM cartridge is low on ink and refuses to print. What could be causing this? Thanks in advance.

Is it a Canon OEM ink cartridge?

What is the exact warning? My Pro-100 will print when a cartridge has the exclamation point. Only stops when the red X warning appears.

Re: PIXMA PRO-100 ink levels are OK but computer says they're low and won't print

NM_Bruce — Tue, 18 Feb 2025 21:23:03 GMT

The cartridge in there was not OEM. I replaced it with a Canon cartridge. Performed PDPU... even unplugged both the printer and computer and reinstalled the printer on the computer. Happens with both a Windows 10 and a Windows 11 computer.

Re: PIXMA PRO-100 ink levels are OK but computer says they're low and won't print

NM_Bruce — Tue, 18 Feb 2025 21:28:56 GMT

Also, computer give the standard 1600 warning for low ink level.

Re: PIXMA PRO-100 ink levels are OK but computer says they're low and won't print

jrhoffman75 — Tue, 18 Feb 2025 21:30:38 GMT

Does the printer produce a proper nozzle check pattern?

Re: PIXMA PRO-100 ink levels are OK but computer says they're low and won't print

NM_Bruce — Tue, 18 Feb 2025 21:53:06 GMT

Yes. A hint of streaking in the nozzle check, but even the printhead alignment looks good with all colors printing.