topic Re: For starters, Error code 2115 on Pro 310 in Professional Photo Printers

imagePROGRAF PRO-310 For starters, Error code 2115; macOS Sequoia drivers needed

Vsto — Fri, 07 Feb 2025 19:22:22 GMT

I have a brand new imagePROGRAF 310 printer that I have had a hard time setting up only to discover the its drivers aren’t up to date with my operating system. I’m running OS Sequoia 15.3. When is Canon going to update the drivers for this new printer model to the latest OS operating system?

Re: For starters, Error code 2115 on Pro 310

jrhoffman75 — Fri, 07 Feb 2025 19:02:21 GMT

Looks like Sequoia driver is available here:

Canon Support for imagePROGRAF PRO-310 | Canon U.S.A., Inc.

Re: For starters, Error code 2115 on Pro 310

Vsto — Fri, 07 Feb 2025 19:14:50 GMT

Hi John and thank you. Unfortunately I visited that path and this was the response I received..

Software and Driver Results

0 of 0 Results

There are no results available for the Mac OS Sequoia v15. Please try again.

Re: For starters, Error code 2115 on Pro 310

jrhoffman75 — Fri, 07 Feb 2025 19:29:10 GMT

@Vsto wrote:

Hi John and thank you. Unfortunately I visited that path and this was the response I received..

Software and Driver Results

0 of 0 Results

There are no results available for the Mac OS Sequoia v15. Please try again.

I got there on my Windows PC, but get the same error as you when I use my MacBook. But it did work if I selected Sonoma. Must be a Canon USA site problem.