https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-300-not-displaying-media-type/m-p/526096#M17770 <P>Windows 11: have successfully loaded 2 media types to Pro 300, but now trying to load a Canon Fine Art Smooth paper w/o success. The media type appears in all under "Custom" along with the other media types, and printer has been updated, but the custom media type doesn't appear as a choice on the printer LCD while the other 2 custom media types do. Any suggestions to trouble shoot?</P><P>Thanks!&nbsp;</P> Thu, 23 Jan 2025 21:47:52 GMT Angus30 2025-01-23T21:47:52Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-300-not-displaying-media-type/m-p/526096#M17770 <P>Windows 11: have successfully loaded 2 media types to Pro 300, but now trying to load a Canon Fine Art Smooth paper w/o success. The media type appears in all under "Custom" along with the other media types, and printer has been updated, but the custom media type doesn't appear as a choice on the printer LCD while the other 2 custom media types do. Any suggestions to trouble shoot?</P><P>Thanks!&nbsp;</P> Thu, 23 Jan 2025 21:47:52 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-300-not-displaying-media-type/m-p/526096#M17770 Angus30 2025-01-23T21:47:52Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-300-not-displaying-media-type/m-p/526821#M17807 <P>Hi,</P> <P><SPAN>Based on this type of issue, I recommend reaching out to Canon support. You will need to</SPAN><SPAN>&nbsp;</SPAN><A href="http://canon.us/account" target="_blank" rel="nofollow noopener">register your Canon gear HERE to access additional support options</A><SPAN>.</SPAN></P> <P><SPAN>We look forward to hearing from you.&nbsp;</SPAN></P> Mon, 27 Jan 2025 20:15:24 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-300-not-displaying-media-type/m-p/526821#M17807 ArthurJ 2025-01-27T20:15:24Z