topic Re: PIXMA PRO-200 Margin Error Message in Professional Photo Printers

PIXMA PRO-200 Margin Error Message

RDO — Wed, 15 Jan 2025 14:06:06 GMT

I am using a Mac with the latest OS and installed the Canon driver, not the AirPrint driver. Resize the image in Photoshop and am using the plug-in to export to the Canon Professional Print & Layout software. Select the proper paper size, media type and proper profile. I consistently get the following two error messages. What am I doing wrong?

Re: Margin Error Message

Danny — Tue, 14 Jan 2025 20:59:45 GMT

Thanks for joining the conversation, RDO!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Margin Error Message

RDO — Tue, 14 Jan 2025 21:01:09 GMT

I am using the Pro 200.

Re: PIXMA PRO-200 Margin Error Message

Patrick — Wed, 22 Jan 2025 17:37:01 GMT

Hi RDO,

Who is the manufacturer of the paper you are using?

What is the paper type that you are using?

What is the size of the paper?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to log into your My Canon account to reach Canon's Technical Support Team:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: PIXMA PRO-200 Margin Error Message

RDO — Wed, 22 Jan 2025 17:34:01 GMT

I am using Red River 68lb. UltraPro Satin Photo Paper 8x 10

Re: PIXMA PRO-200 Margin Error Message

Patrick — Wed, 22 Jan 2025 21:03:18 GMT

Hi RDO,

Have you selected either the Photo Paper Plus Semi-gloss or Photo Paper Plus Semi-gloss II paper type?

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: PIXMA PRO-200 Margin Error Message

rsilber — Wed, 22 Jan 2025 21:31:15 GMT

Typically, this warning comes when your image area is larger than the margin error for the paper you selected in the media settings. For example, matte papers typically require a margin. It is simply a mismatch between printer settings and driver settings

A couple of items to check:

When you resized your image, did it extend beyond the document size? If so, you may need to rasterize and trim in your editing software.
Are you trying to print borderless on a size that is not supported?
Are you using ICC profiles along with AM1X files for custom media settings?

In my case, I used AM1X files, which stipulates margins. I turned off the margins checkbox in the Canon driver, knowing that I am not going to extend my image past the paper edge. I don't print anything borderless since I don't want ink spraying past the edge of the paper. I also use Qimage, and when the warning (in your image) come up, I simply click OK since I am aware of the margin warning and know what I'm doing with the print job.

Give it a look and see what you have. ☺️

Re: PIXMA PRO-200 Margin Error Message

RDO — Wed, 22 Jan 2025 21:33:17 GMT

Semi gloss II