Pro 1000: Waste Ink but Does Not Print Photo

MB451 — Tue, 21 Jan 2025 01:51:58 GMT

Purchased a Pro 1000 printer. When turned on and attempting to print a photo. A message comes up saying it is processing. It continues to go through the processing cycle dispelling ink into the MC-20 Maintenance cartridge, but does not print the photo, just waste the ink. Has anyone else experienced this problem and is there a fix?

Re: Pro 1000: Waste Ink but Does Not Print Photo

Patrick — Wed, 22 Jan 2025 16:33:01 GMT

Hi MB451,

It is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-1000 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

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Pro 1000: Waste Ink but Does Not Print Photo

Re: Pro 1000: Waste Ink but Does Not Print Photo