topic Re: B200 on my PRO-100... does Canon still service this printer? in Professional Photo Printers

B200 on my PRO-100... does Canon still service this printer?

Jkhayashibara — Thu, 16 Jan 2025 23:04:28 GMT

I have 2 dead PRO-100s at home... Does Canon still service this model?

And before anyone says "dump it and get the latest model...", which has been the advice from many friends and colleges... I still have an ample supply of inks for these printers.

I have tried all the "reset" tricks, have watched all the Youtube videos, and still get the error.

And I have had plenty of gear serviced by Canon and know they have a "flat" fee for repair. Does anyone know what that fee would be?

(The West Coast Canon service center in Costa Mesa, CA is within a short driving distance.)

Re: B200 on my PRO-100... does Canon still service this printer?

jrhoffman75 — Fri, 17 Jan 2025 13:40:03 GMT

@Jkhayashibara wrote:

I have 2 dead PRO-100s at home... Does Canon still service this model?

And before anyone says "dump it and get the latest model...", which has been the advice from many friends and colleges... I still have an ample supply of inks for these printers.

I have tried all the "reset" tricks, have watched all the Youtube videos, and still get the error.

And I have had plenty of gear serviced by Canon and know they have a "flat" fee for repair. Does anyone know what that fee would be?

(The West Coast Canon service center in Costa Mesa, CA is within a short driving distance.)

The 100S was a non-US market printer, but it still shows being serviced.

The only correct answer you will get is by contacting Canon service.

Re: B200 on my PRO-100... does Canon still service this printer?

Jkhayashibara — Fri, 17 Jan 2025 15:47:49 GMT

Thank you! (PRO-100"s" as in multiples... Not the model number...)

Re: B200 on my PRO-100... does Canon still service this printer?

jrhoffman75 — Fri, 17 Jan 2025 16:12:39 GMT

@Jkhayashibara wrote:

Thank you! (PRO-100"s" as in multiples... Not the model number...)

I know that. That is why I qualified my answer to say the 100S (capital S) was not a US model. But the main point still stands - the only way you can get a correct answer is by contacting Canon support.