topic IPF6400 Wont Load Roll Paper: Crooked Paper in Professional Photo Printers

IPF6400 Wont Load Roll Paper: Crooked Paper

rholden35 — Thu, 26 Feb 2015 16:19:17 GMT

Hi there! I have a IPF 6400 and whenever I load my roll paper, I get an error message that the paper is crooked and it won't take. Any ideas on what is causing this?

Re: IPF6400 Wont Load Roll Paper: Crooked Paper

Crista — Thu, 26 Feb 2015 16:40:23 GMT

Hi rholden35!

Thanks for posting in the Canon Forum! Canon does not provide direct support for the imagePROGRAF series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OKCANON (652-2666) and we will be happy to provide dealers who are in your area.

Re: IPF6400 Wont Load Roll Paper: Crooked Paper

rholden35 — Thu, 26 Feb 2015 16:49:48 GMT

So...Canon does not provide custom support for it's own product???!