https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-Pro-10-Lined-area/m-p/519006#M17511 <P>Hi,</P><P>Our Pixma Pro 10 has been leaving an area of lines on photo prints for awhile. &nbsp;We have done the cleaning process a few times w/o solving the problem. The issue is on the left side middle. Attached is a 4x6 photo showing the area.</P><P>Thank you,</P><P>Jed<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4021.lines.jpg" style="width: 666px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/62022iEEC152D4F4682F2C/image-size/large?v=v2&amp;px=999" role="button" title="IMG_4021.lines.jpg" alt="IMG_4021.lines.jpg" /></span></P> Tue, 17 Dec 2024 18:50:43 GMT jbd 2024-12-17T18:50:43Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-Pro-10-Lined-area/m-p/519006#M17511 <P>Hi,</P><P>Our Pixma Pro 10 has been leaving an area of lines on photo prints for awhile. &nbsp;We have done the cleaning process a few times w/o solving the problem. The issue is on the left side middle. Attached is a 4x6 photo showing the area.</P><P>Thank you,</P><P>Jed<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4021.lines.jpg" style="width: 666px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/62022iEEC152D4F4682F2C/image-size/large?v=v2&amp;px=999" role="button" title="IMG_4021.lines.jpg" alt="IMG_4021.lines.jpg" /></span></P> Tue, 17 Dec 2024 18:50:43 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-Pro-10-Lined-area/m-p/519006#M17511 jbd 2024-12-17T18:50:43Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-Pro-10-Lined-area/m-p/519016#M17512 <P>Try this setting in the driver:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-12-17 143155.jpeg" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/62024i0855CFAC7D087357/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2024-12-17 143155.jpeg" alt="Screenshot 2024-12-17 143155.jpeg" /></span></P> <P> </P> Tue, 17 Dec 2024 19:32:36 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-Pro-10-Lined-area/m-p/519016#M17512 jrhoffman75 2024-12-17T19:32:36Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-Pro-10-Lined-area/m-p/519035#M17514 <P>Hi, you have set us on the right track. Our options are very limited with 11 year old model, but found one that says "bottom plate cleaning" for smudges. &nbsp;Have done the process 4 times and am still getting smudges. I'll continue...</P><P>Much appreciation!</P><P>Jed</P> Tue, 17 Dec 2024 21:04:45 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pixma-Pro-10-Lined-area/m-p/519035#M17514 jbd 2024-12-17T21:04:45Z