topic Re: PIXMA PRO-300 Support Code 1062 when printing Avery labels in Professional Photo Printers

PIXMA PRO-300 Support Code 1062 when printing Avery labels

BevSDC — Thu, 30 May 2024 02:22:58 GMT

I'm using a MacBook Pro and trying to print Pages file to Avery labels (1" x 2-5/8" Rectangle Tables UltraDuty White Film for Inkjet) onto my Canon Pro-300 printer. When I print the file onto plain letter paper it works fine but when I put in the Avery labels and try to print it get the Support Code 1062 (Cannot print. The paper widths do not match....). I turned off detect paper width but still get the error message. How do I fix this???

Re: PIXMA PRO-300 Support Code 1062 when printing Avery labels

dstrubhar — Sun, 01 Dec 2024 19:10:18 GMT

I had the same problem and tested it with regular paper. The Avery labels have a dark blue label at the beginning that the printer is mistaking for no paper. Once I peeled of the border of the Avery labels, the print worked fine.

Re: PIXMA PRO-300 Support Code 1062 when printing Avery labels

BevSDC — Sun, 01 Dec 2024 22:52:07 GMT

Yes, that’s what I figured out too. The Avery logo must be removed.