topic Re: [Canon Pro-1000] Excellent results on Fine Art paper but poor results when I switch to Photo Lus in Professional Photo Printers

[Canon Pro-1000] Excellent results on Fine Art paper but poor results when I switch to Photo Luster

cristobalfredes — Wed, 20 Nov 2024 20:31:09 GMT

I have a Canon Pro-1000 and I print my photos almost exclusively on a Fine Art paper (Hahnemuhle Photo Rag Ultra Smooth) and I love the results, especially in terms of color.

But when I have to use Photo Luster from the same brand, the results are not good. I know it's a more common paper, it has more contrast and deeper blacks (one of the reasons I need it) but I get bad tones, especially in skin tones, people look with a nasty yellowish or orange tint. (Also the overall image looks darker)

I don't know what to do, because I follow the same procedure as when I print on Fine Art paper, such as setting LR Classic to print with the specific ICC profile for this paper, as well as using the corresponding media type.
I appreciate any suggestions or comments. Thanks in advance!

Re: [Canon Pro-1000] Excellent results on Fine Art paper but poor results when I switch to Photo Lus

Patrick — Tue, 26 Nov 2024 21:52:53 GMT

Hi cristobalfredes,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-1000 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and assist you with resolving it.

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