topic Re: ImagePROGAF PRO-300 subtle horizontal strips on prints in Professional Photo Printers

ImagePROGAF PRO-300 subtle horizontal strips on prints

MaxiBillion — Sat, 19 Oct 2024 20:37:35 GMT

Product #imagePROGRAF PRO-300

Hi, I started having several issues with my printer. It started printing colors off, which I fixed by cleaning the print head. But today, there are very subtle strip lines showing on my print. I do not know how to fix it. Can anyone help? This printer has given me a lot of frustration. Thanks in advance!

Max

Re: ImagePROGAF PRO-300 subtle horizontal strips on prints

Patrick — Tue, 22 Oct 2024 17:42:27 GMT

Hi MaxiBillion,

Because this issue appears to be hardware related, it is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button to access support. A Technical Support Representative will be able to resolve this for you quickly via phone or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button so that others may find the answer as well.

Re: ImagePROGAF PRO-300 subtle horizontal strips on prints

MaxiBillion — Tue, 22 Oct 2024 19:48:28 GMT

Hi Patrick,

Thanks for the help. I replaced some ink cartridges, which solved the issue for now. But I will keep your advice in mind. Thank you!

Max

Re: ImagePROGAF PRO-300 subtle horizontal strips on prints

blueframe — Tue, 26 Nov 2024 21:21:55 GMT

Hi there,

i have the same issue, vertical stripes (faded printed stripes), and i don't see why that'd be hardware related.. It's clearly about the head, as it was perfect just a print before. I've done a nozzle check and it's all good.

Why do I get these stripes then..?

Thanks to help!

Best,

Federico

Re: ImagePROGAF PRO-300 subtle horizontal strips on prints

Patrick — Fri, 29 Nov 2024 22:21:26 GMT

Hi Federico,

It is recommended that Canon Netherlands is contacted for further assistance. Please use this link to do so:

https://www.canon.nl/support/consumer/contact-support/

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.