topic Re: imagePROGRAF PRO-1000 - No printer dialogue box with Mac M1 in Professional Photo Printers

imagePROGRAF PRO-1000 - No printer dialogue box with Mac M1

MicahPurnell — Wed, 20 Nov 2024 17:24:25 GMT

I'm on M1 Mac Mini and since then I have no Cannon Prograf 1000 Print dialogue box, so I'm no longer able to print borderless.

All drivers up to date.

I've read previous posts about Rossetta check box in photoshop application but there's no box.

I print direct from Photoshop.

Any help greatly appreciated. Canon helpline could not fix this and argued that it is an Adobe issue. No idea if it's Adobe, Canon, or Mac, but I'd love to be able to see the dialogue box again so I can choose papers and quality etc.

Thanks in advance

Re: imagePROGRAF PRO-1000 - No printer dialogue box with Mac M1

rsilber — Sun, 24 Nov 2024 01:38:06 GMT

I am on a Mac Studio M2 Max and have not experienced any issue as you describe.

Is you macOS Sonoma or Sequoia? I have read that Sequoia needed updated drivers that are out now. You may try downloading the most current driver and also Canon PPL.

It will take a moment or so to acclimate to PPL, but it may alleviate your issue and bypass Adobe altogether. Personally, I don't print from a photo editor in favor of dedicated print manages like PPL.

Good luck

Re: imagePROGRAF PRO-1000 - No printer dialogue box with Mac M1

MicahPurnell — Mon, 25 Nov 2024 11:18:41 GMT

Thanks,

I'll update again and give PPL a try. I've not used it before.

Cheers

Re: imagePROGRAF PRO-1000 - No printer dialogue box with Mac M1

jrhoffman75 — Mon, 25 Nov 2024 13:32:08 GMT

@MicahPurnell wrote:

I'm on M1 Mac Mini and since then I have no Cannon Prograf 1000 Print dialogue box, so I'm no longer able to print borderless.

All drivers up to date.

I've read previous posts about Rossetta check box in photoshop application but there's no box.

I print direct from Photoshop.

Any help greatly appreciated. Canon helpline could not fix this and argued that it is an Adobe issue. No idea if it's Adobe, Canon, or Mac, but I'd love to be able to see the dialogue box again so I can choose papers and quality etc.

Thanks in advance

Are these the software items you have installed:

Re: imagePROGRAF PRO-1000 - No printer dialogue box with Mac M1

MicahPurnell — Mon, 25 Nov 2024 14:52:53 GMT

Using Canon PPL has resolved the issue.

Borderless printing is back on!

Re: imagePROGRAF PRO-1000 - No printer dialogue box with Mac M1

jrhoffman75 — Mon, 25 Nov 2024 14:56:38 GMT

Good.
Just check in Printers and Scanners that you have the IJ Series version of the printer and not the AirPrint version.