PIXMA PRO-100 colors not printing right since update to Windows 11

Jenna_L — Fri, 25 Oct 2024 15:24:38 GMT

Hello,

I need help troubleshooting my printing issue. I have two computers in my house with one shared printer. The Windows 11 system has just recently started printing my Photoshop images with incorrect and dulled colors. When I print the same file from the Windows 10 system, it prints correctly. I did recently have a Windows 11 update and I'm wondering if this is the culprit to why suddenly the images look incorrect. If you have encountered this, do you know how to fix what seems to be the operating system error?

For additional information, my Canon printer is a Pixma Pro-100. The printer test comes out fine. The nozzles have been cleaned. The printer head was removed and cleaned. The printer driver has been updated. All ink cartridges are full. I even sent the Photoshop file to Staples and it prints correctly there. This issue is definitely stemming from the Windows 11 system and is NOT Adobe or Canon's fault. Photoshop version is CS3.

I appreciate any input you might be able to offer me.

Appreciatively,

Jenna

topic PIXMA PRO-100 colors not printing right since update to Windows 11 in Professional Photo Printers

PIXMA PRO-100 colors not printing right since update to Windows 11