topic Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100 in Professional Photo Printers

Print Colors Off After Changing Ink Cartridges in PIXMA PRO-100

abdinoodle — Wed, 02 Oct 2024 18:49:47 GMT

Hi there,

The colors of my prints are off after I changed the ink cartridges in my Pixma Pro 100 printer. All settings are the same:

Mode of Photoshop document: CMYK Color
Printing on IJ Network
ICC profile from Canon: Canon Pro 100 <LU> 3 Photo Paper Pro Luster
Photoshop is managing colors
Black point compensation is on
Printing perceptual
Color sync is on

I'm not sure what's throwing off the prints, so any help or advice would be greatly appreciated.

Thank you!

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

normadel — Mon, 30 Sep 2024 21:07:03 GMT

What do you mean by "off"? What does printing look like?

Are you sure you put new cartridges in the right slots?

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

abdinoodle — Mon, 30 Sep 2024 21:28:00 GMT

I mean “off” in the sense the colors look different from how they have when I’ve printed in the past.

And yes, I double checked to make sure the cartridges are in the correct spots.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

normadel — Mon, 30 Sep 2024 21:37:59 GMT

Did you use genuine Canon ink cartridges?

Can you provide a photo so we can SEE what you are getting?

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

abdinoodle — Mon, 30 Sep 2024 22:56:25 GMT

Yes, using genuine Canon ink cartridges, CLI42. However, I bought the printer used and have been using the ink cartridges it came with up until now. I’m not sure if the cartridges that came with the printer were Canon brand or not.

The first photo is how my prints were previously printing, which matched what I was seeing on my computer screen. The order of colors in the first photo is brown, red, orange on the top row, followed by green, teal, blue, purple on the bottom row.

The second photo is how they are printing now. The order of colors in the second photo is brown, red, orange on the top row, followed by purple, blue, green, teal on the bottom row.

Don’t mind my process notes on the prints. I wasn’t able to find a clean version.

Looking at the two prints, the colors in the second photo look very faded. The red looks brown, the orange looks very drowned out, and the teal is a completely different color.

Wondering if this is a software issue or an ink issue, as I’m printing with the same settings I have consistently been printing with and seeing different results.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

robnich — Tue, 01 Oct 2024 01:29:52 GMT

Are you certain you are not double-profiling? Is Color Matching set to None in the printer driver?

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

abdinoodle — Tue, 01 Oct 2024 01:32:38 GMT

How am I able to check for double profiling? Do you mean do I have “photoshop manages colors” selected but then in the driver settings I have color sync turned on?

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

robnich — Tue, 01 Oct 2024 18:26:01 GMT

In the printer driver, under Main/Color-Intensity/Manual/Set/Matching, None should be selected

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

abdinoodle — Wed, 02 Oct 2024 12:25:33 GMT

I'm not seeing that in the print setting when I go to print a document. I'm printing from Photoshop on a 2022 Macbook Air. The below two screenshots are from my printer options within Settings. The third screenshot is from Photoshop when I go to print a file, and I'm not seeing Main/Color-Intensity anywhere. Should I be looking somewhere else?

Also should my mode in Photoshop be set to CMYK since I'm printing? Everything I've read suggests that since printers use CMYK to print and not RGB. I've done this previously for my documents and have not had a problem.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

jrhoffman75 — Wed, 02 Oct 2024 13:34:48 GMT

@abdinoodle wrote:

I'm not seeing that in the print setting when I go to print a document. I'm printing from Photoshop on a 2022 Macbook Air. The below two screenshots are from my printer options within Settings. The third screenshot is from Photoshop when I go to print a file, and I'm not seeing Main/Color-Intensity anywhere. Should I be looking somewhere else?

Also should my mode in Photoshop be set to CMYK since I'm printing? Everything I've read suggests that since printers use CMYK to print and not RGB. I've done this previously for my documents and have not had a problem.

On a Mac select "Print Settings..."

then select "Color Matching"

it should be greyed out with ColorSync selected

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

robnich — Wed, 02 Oct 2024 13:46:44 GMT

In your third screenshot, click on Print Settings...and that will bring you to the Pro-100 Properties screen on which you will see Main. Clicking on Main will show you Color/Intensity, then select Manual, click on Set and then Matching and you will finally see the option to click None.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

robnich — Wed, 02 Oct 2024 13:54:52 GMT

While I was typing my latest response, John Hoffman, a true expert, posted the proper instructions for printing on a Mac, whereas I had overlooked the fact that the OP was printing on a Mac and gave advice appropriate for Windows printing. My error.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

abdinoodle — Wed, 02 Oct 2024 14:48:47 GMT

Hi John, I make sure ColorSync is always selected for me and greyed out.

Want to call out that when I check to make sure ColorSync is selected (and it is and it’s greyed out), if I click into another print setting to check something (but don’t make changes) and then go back to Color Matching, the option has somehow switched from ColorSync to the other option and it’s still greyed out.

I believe this is an issue with the Apple or Canon software from a recent update that I’m not sure how to fix. If I hit cancel and then go back to print settings and color matching, ColorSync is magically selected again and greyed out.

I feel like I’m back at square one with this printing challenge throwing my colors off.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

jrhoffman75 — Wed, 02 Oct 2024 14:53:19 GMT

@abdinoodle wrote:

Hi John, I make sure ColorSync is always selected for me and greyed out.

Want to call out that when I check to make sure ColorSync is selected (and it is and it’s greyed out), if I click into another print setting to check something (but don’t make changes) and then go back to Color Matching, the option has somehow switched from ColorSync to the other option and it’s still greyed out.

I believe this is an issue with the Apple or Canon software from a recent update that I’m not sure how to fix. If I hit cancel and then go back to print settings and color matching, ColorSync is magically selected again and greyed out.

I feel like I’m back at square one with this printing challenge throwing my colors off.

1. try reinstalling the printer driver. For reasons I have never understood sometimes the driver gets corrupted.

2. run a nozzle check.

3. maybe print a calibrated test image and see how it looks.

PrinterEvaluationImage_V002_ProPhoto.tif

Don't make any adjustments to the image, just open it and print it.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

abdinoodle — Wed, 02 Oct 2024 15:03:55 GMT

Thanks for sending over that image. I’ll go ahead and print it and post the results for you see.

Before I do that, when you say printer driver, do you mean the software for the printer, or do you mean removing the printer and adding it again?

Also want to mention I’m printing from IJ network so Bonjour or AirPrint isn’t messing up my prints.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

jrhoffman75 — Wed, 02 Oct 2024 15:39:23 GMT

I would just download and reinstall the CUPS driver and then see how the nozzle check and test image looks.
If you are still having issues then it would be worth trying to reset the printing system, which will wipe out everything to a fresh start.
Myself and others have resolved issues by just reinstalling the driver.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

abdinoodle — Wed, 02 Oct 2024 16:53:23 GMT

I reinstalled the driver and the nozzle check looked good.

Below is the image you sent me printed out. Colors definitely don’t look as vibrant and almost look like they have a yellow cast to them.

I copied and pasted it in to photoshop and printed in a CMYK doc set up. I didn’t edit it and I know you said not to make any changes. Was I supposed to print from the link directly?

Update: Printed it again directly from the link with no color profile applied, and the colors look a little better (maybe?), with the most notable difference being the color grid at the bottom.

Overall, colors still look faded compared to my computer screen. The updated print looks like it might not have as much of a yellow cast but still looks to have some.

Let me know what you make of it, John.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

jrhoffman75 — Wed, 02 Oct 2024 16:59:14 GMT

To separate out any Photoshop effects do you have another viewer you can try printing from? I don’t print frpm Ps, I use LrC, so the CYMK choice isn’t something I deal with. I agree that the prints don’t look right.

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

abdinoodle — Wed, 02 Oct 2024 17:12:11 GMT

Does printing from the link directly not separate out the photoshop effects? I opened the link and printed from there so the CMYK mode should not have been applied. That was the second image I added to the edited post above.

Want to call out the print box looked different than it typically does in Photoshop. It mirrors my typical Mac print box. I checked this by downloading the image you provided and opening it in Preview and pretended to print from that application and the print boxes were the same.

Additionally, ColorSync was not greyed out so I had the option to select ColorSync or Canon Color Matching along with a profile, which I kept as Automatic. Here's what the print box looks like:

Re: Print Colors Off After Changing Ink Cartridges in Pixma Pro 100

jrhoffman75 — Wed, 02 Oct 2024 18:39:55 GMT

I agree that the direct print does have a yellowish cast.

What if you try selecting Canon Color, Automatic, Printer manages color and just select the Canon paper type?