topic Re: PIXMA PRO-100 stopped recognizing light grey ink tank in Professional Photo Printers

PIXMA PRO-100 stopped recognizing light grey ink tank

Free_Agent — Tue, 27 Aug 2024 20:00:07 GMT

My Pro -100 all of a sudden stopped recognizing light grey. They worked fine and I never haven't a problem before. Cartridges are Canon. Holding the stop button, cycling the power, reseating cartridges did not work. Any suggestions?

Re: PIXMA PRO-100 stopped recognizing light grey ink tank

jrhoffman75 — Tue, 27 Aug 2024 22:49:11 GMT

@Free_Agent wrote:

My Pro -100 all of a sudden stopped recognizing light grey. They worked fine and I never haven't a problem before. Cartridges are Canon. Holding the stop button, cycling the power, reseating cartridges did not work. Any suggestions?

Is it with more than one LGY cartridge or just a particular one?

Re: PIXMA PRO-100 stopped recognizing light grey ink tank

Free_Agent — Wed, 28 Aug 2024 01:50:18 GMT

It’s just the LGY. Whats frustrating is this happened without a cartridge change and cartridge sill has plenty of ink.

Re: PIXMA PRO-100 stopped recognizing light grey ink tank

jrhoffman75 — Wed, 28 Aug 2024 10:08:32 GMT

You could try to reseat the print head.

Reinstall the Print Head - PIXMA PRO-10, PRO-100 (canon.com)

Re: PIXMA PRO-100 stopped recognizing light grey ink tank

Free_Agent — Wed, 28 Aug 2024 14:45:09 GMT

I’ll try that.

Re: PIXMA PRO-100 stopped recognizing light grey ink tank

Free_Agent — Wed, 04 Sep 2024 02:17:47 GMT

Reseating printhead didn't work.

Re: PIXMA PRO-100 stopped recognizing light grey ink tank

jrhoffman75 — Wed, 04 Sep 2024 10:30:35 GMT

@Free_Agent wrote:

Reseating printhead didn't work.

Sounds like a bad head or an electrical problem.

Folks on here haven't been able to find service facilities. Ebay has used print heads for around $100 and new for a little over $200. But they are not returnable so if it isn't the head you are out that money.

Maybe a used one from eBay.