topic PIXMA PRO-100 printing images with portions cropped in Photoshop in Professional Photo Printers

PIXMA PRO-100 printing images with portions cropped in Photoshop

mec93 — Sat, 03 Aug 2024 13:45:05 GMT

I thought I had a problem with only my printer. I believe it's with Photoshop and possibly the printer. PS version is 24.7.1 Printer firmware is 2.001, on a win 10 system

I was reducing the image size with the crop tool. The images had been printer before but I needed to reduce their size to 8x10. I used crop, got them to the necessary size, saved the image (tiff) and printed. The image printed OK, up to the point where it was cropped. The cropped out portion of the image was being printed with the image, but the cropped out part of the image that should not be printed is showing as black and white ((or faint color) with vertical streaks.

After wasting 5 sheets of paper I tried another image that I did NOT crop, it printed perfectly. I took another image, cropped it slightly and it behaved the same way, the cropped area that I was trying to get rid of was showing up as streaks of the same size as the cropped out area. Using print studio pro, the images look perfectly formatted. The misprinting streaks only show up on the images that had just been cropped. printer firmware ? PS release. ?

This printer has been printing flawlessly since 2018

Streaky printing problem resolved

mec93 — Sat, 03 Aug 2024 19:17:00 GMT

As I indicated in my previous post, there seems to be some type of condition that does not clear discarded crop data and it shows (streaks) when the image is printed. I updated PS to 25.11.0 and the image prints OK. Problem seems to be resolved, for now.

BTW the 25.11.0 update hung @ 99% complete. But it appears the drop installed correctly.

Is there a method for adding an "update" to a post or should I just keep adding posts for the same issue ? - Thanks

Re: Streaky printing problem resolved

Danny — Sat, 03 Aug 2024 19:22:41 GMT

We combined your posts into a single thread for convenience. If you've got additional developments to report on this topic, feel free to post them as replies to this thread. Glad you were able to figure out a solution to your problem!