topic Re: Magenta cast on Pro-10s (Print studio pro, LrC). in Professional Photo Printers

Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 23 Jul 2024 17:12:00 GMT

Hello,

I need some help to figure out what is wring with my printing workflow.

I've been having major issues with a magenta cast recently, I'm honestly at my wit's end.

As the subject of the message details, I'm trying to print Jpeg images on my Canon Pro-10s using both Lightroom Classic and the Canon Print Studio Pro Plug-in software.

I of course know of the dreaded double profiling issue from having found multiple discussions on here, but am truly unsure as to how to fix this after having tried every single possible combination of fixes.

this is what my settings look like when printing from LrC directly

this is what my settings look like when printing from LrC directly.

I keep 'Profile: Managed by printer' and select ColorSync.

have of course tried different profiles. I have also tried to select an ICC profile from LrC with Canon Color Matching at no avail.

have of course tried different profiles without leaving it in Automatic.

I have also tried to select an ICC profile from LrC with Canon Color Matching at no avail.

have also tried to select Adobe RGB as I have come across a Forum discussing a possibility of magenta cast when using sRGB as opposed to Adobe RBG. again, at no avail.

this is what my settings look like when printing with Print Studio Pro PlugIn

his is what my settings look like when printing with Print Studio Pro PlugIn.

the output print looks mostly the same with every single thing I have tried: there is a really strong magenta cast and it looks like double profiling.

Please help!

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Stephen — Tue, 23 Jul 2024 17:24:29 GMT

You only need to post this ONE TIME.

Posting it in multiple boards is spam, and will get you banned.

Which version of macOS are you using? Have you installed the Canon software & drivers?

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 23 Jul 2024 17:27:37 GMT

Calm down mate, I was unsure where to post it, So I posted it in three places where I thought I could get help. I didn’t know it would be considered spam, I’m not trying to spam anyone, I just need fix to my issue and I’m not sure what category it falls under. Let me know if you’re sure what category it might be under so I can start fixing the issue (like is it hardware or software? Idk)

cheers Stephen xx

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

shadowsports — Tue, 23 Jul 2024 17:28:21 GMT

Greetings,

This is double color management.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 23 Jul 2024 17:30:38 GMT

That’s great to know, what do I do to stop this?

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Stephen — Tue, 23 Jul 2024 17:31:47 GMT

I understand, but it was enough that our system legit thought you were a bot.

You're good right here. The community will do their best to help you get it sorted.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 23 Jul 2024 17:34:00 GMT

Ventura 13.6.7. And yes, I’ve had this issue persisting for a while now. This morning I’ve uninstalled everything, did any software update and re downloaded everything from the canon website. That includes up to date drivers, firmware updates for the printer and last version of print studio pro and of my MacOS.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

jrhoffman75 — Tue, 23 Jul 2024 17:49:23 GMT

Here the LrC output print looks correct? Is that correct? I assume you are using Photo Platinum paper (that is the ICC profile you selected in LrC).

That is the profile you should be selecting in PSP. The profiles you showed (Adobe RGB and sRGB) are monitor display profiles.

Is there a particular feature of PSP that you are using? If not, printing direct from LrC is the way to go.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 30 Jul 2024 14:12:15 GMT

sorry for the very late reply, I've ha d a crazy week at work.

Thanks for the reply John, I've been printing from both LrC and PsP and so far getting the same results. No matter what paper and paper profile combination (wether they match or don't match) I still get the same, quite strong magenta cast that seems consistent with double colour management.

It could be so many things that I'm at a loss as to where to start. There are a lot of variables including third party papers and ink cartridge issues. I should also mention that I have a few months ago when the issue started I have changed all ink cartridges to make extra sure that wasn't the issue. problem persisted.

do you have any suggestions to try and isolate the problem?

Thanks,

Val

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

jrhoffman75 — Tue, 30 Jul 2024 14:32:20 GMT

Does a nozzle check produce good colors?

I don't have a Pro-10 but I have seen posts where folks were reporting color contamination of the CO printing output.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 30 Jul 2024 14:53:44 GMT

just printed it. Looks fine to me, although there is a slight magenta shade on the right side of the PM cartridge mark. Could just be head mis-alignment. Everything else seems normal.

would this mean the issue likely lies with software?

thanks for the help,

Val

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

jrhoffman75 — Tue, 30 Jul 2024 15:04:13 GMT

Check your M and PM cartridges. According to Canon M should be darker than PM.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 30 Jul 2024 15:40:06 GMT

It is a bit lighter bust still doesn’t look as light as it should be. I would say it’s the same intensity as the Magenta ?

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 30 Jul 2024 15:43:51 GMT

Sorry, I forgot to add that I have changed the PM cartridge with a new one.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

jrhoffman75 — Tue, 30 Jul 2024 15:44:28 GMT

Are you using Canon inks? My Pro-100 shows a similar pattern of PM lighter than M. The purpose of the “P” inks is to give a greater range of color.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 30 Jul 2024 15:50:16 GMT

No, not using canon inks as they are too expensive. It’s a German manufacturer and I’ve printed before with them without this issue. Do you think it could be an ink problem? Is there a way I can do an overall clean and start from scratch?

thank you, Val

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

jrhoffman75 — Tue, 30 Jul 2024 15:54:57 GMT

Was there an ink cartridge change between when you were getting good prints and problem prints? Maybe contact the ink supplier. Perhaps a quality problem.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 30 Jul 2024 16:23:09 GMT

Will do, I’ve done more tests and it persists. Is there any way I can do a full nozzle clean and start fresh? Do you have any recommendations for decent inks that won’t break the bank ?

thanks for the help

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

jrhoffman75 — Tue, 30 Jul 2024 16:41:41 GMT

I don’t have any direct experience, I use Canon ink, but many folks report good experience with Precision Color inks.
A friend installed P and PC backwards in his Pro-100 and two cleaning cycles straightened him out.

Re: Magenta cast on Pro-10s (Print studio pro, LrC).

Vale — Tue, 30 Jul 2024 16:51:23 GMT

I’ve done four more full cleans in the meantime and it seems to be getting better.
There are still a few images where a can see a slight cast but I will run more cleaning cycles
If this slight cast still persists I will try the cyan swap you suggested, but the worst is definitely fixed.

I was sure it was double profiling but it looks like that was it!

Thanks so much for the help John, truly a Legend!

Val