topic Re: Black print issue in Professional Photo Printers

imagePROGRAF PRO-300 Black print smudges

Raul112 — Tue, 09 Jul 2024 14:40:40 GMT

I have canon prograf 300 printer. I am using Kodak ultra premium paper. After printing I see the dark black side has some smudges or I would say the print is not properly drying only on the black side. I am using glossy paper and glossy paper setting under professional print and layout.

This occurs only if I use highest quality setting. In standard quality the print is proper

Re: Black print issue

shadowsports — Sun, 07 Jul 2024 16:14:26 GMT

Greetings,

I do not believe a paper profile for Kodak ultra premium exists. Have you considered using papers (canon or others) which have a supported profile?

If these are truly smudges, you can change the ink drying time in settings.

Canon : imagePROGRAF Manuals : PRO-300 series : Advanced Paper Settings

I'm not sure this is the problem here however. The black patches do not appear to be smudges.

Re: Black print issue

Raul112 — Sun, 07 Jul 2024 20:00:46 GMT

I stay in India. It is very difficult to get canon paper. The premium paper available are from Kodak. Hence supported profile I cannot use.

Re: Black print issue

jrhoffman75 — Sun, 07 Jul 2024 23:34:34 GMT

When you use the Standard print quality setting you said that the black problem does not occur.

How does the rest of the print look?

Re: Black print issue

Raul112 — Mon, 08 Jul 2024 04:10:56 GMT

Rest of the print is good but not excellent. Earlier I was using Epson printer which has 6 cartridges and with the highest quality setting, the print is better than the Standard quality of canon printer.

Re: Black print issue

jrhoffman75 — Mon, 08 Jul 2024 10:07:33 GMT

If you have a lot of that paper then maybe you want to have a custom printer profile created.

Re: Black print issue

Raul112 — Mon, 08 Jul 2024 10:21:16 GMT

How to create custom printer profile?

Re: Black print issue

jrhoffman75 — Mon, 08 Jul 2024 10:38:53 GMT

Google “order custom printer ICC profile” and you can select a company.

You would print a special pattern print and mail it to the company. They create the profile and email it to you.