topic Re: Smudges on the back of my prints (PRO 1000) in Professional Photo Printers

Smudges on the back of my prints (PRO 1000)

Synestesi — Tue, 24 Oct 2023 09:32:21 GMT

Hi!
I have this problem that I always get smudges on the back side of my prints. Any tips? I get on all my prints regarless of paper type.

Re: Smudges on the back of my prints (PRO 1000)

bellevuefineart — Wed, 25 Oct 2023 16:39:13 GMT

If you look inside the printer where the automatic sheet feed is, you'll see ink pads that are full of ink. Those will always have ink on them as that's where ink goes with borderless printing, and it ends up in the maintenance tank, but sometimes it can get onto the plastic ridges between them. You can carefully clean those, and that will help.

There is also a setting in the LCD panel. Various settings -> Device settings -> print settings -> prevent paper abrasion. Set this to "on". Sometimes that helps too.

Re: Smudges on the back of my prints (PRO 1000)

Synestesi — Tue, 31 Oct 2023 10:50:46 GMT

Thank you I will try this :)!

Re: Smudges on the back of my prints (PRO 1000)

jrhoffman75 — Tue, 31 Oct 2023 12:28:11 GMT

You could also try:

Re: Smudges on the back of my prints (PRO 1000)

Synestesi — Fri, 10 Nov 2023 13:35:13 GMT

Thanks I will try this 🙂

Re: Smudges on the back of my prints (PRO 1000)

asiehler — Tue, 07 May 2024 18:51:31 GMT

Did you ever find a solution? I tried both turning on "prevent paper abrasion" and cleaning the bottom plate and I'm still getting streaks every few prints, especially after a dark print. I'm using Canon matte photo paper.

Re: Smudges on the back of my prints (PRO 1000)

SJord — Mon, 20 May 2024 15:30:37 GMT

This happens to me all the time too. It’s always after a few prints especially if it’s a full bleed without borders, I don’t know how to avoid or rectify this, have you managed?

Re: Smudges on the back of my prints (PRO 1000)

SJord — Mon, 20 May 2024 15:31:10 GMT

I’d like to know too 🙂 I still have the issue above.

Re: Smudges on the back of my prints (PRO 1000)

jrsforums — Mon, 20 May 2024 23:30:27 GMT

That’s why I never print borderless. Print on larger sheet and use Rotatrim