topic imagePROGRAF PRO-300 will not load paper. in Professional Photo Printers

imagePROGRAF PRO-300 will not load paper.

NickV — Fri, 10 May 2024 21:01:27 GMT

I keep getting notice that there is no paper in the top load tray. How do I switch the printer to recognize 'manual feed tray' instead of top tray? I've been printing all along without a problem like this until this morning. I'm using Windows 11, printing from Adobe Light Room. All settings had remained the same as yesterday but now it will not recognize the paper. BTW. I'm printing on Canon Pro Platinum, 13 x 19

Re: imagePROGRAF PRO-300 will not load paper.

RavenWing1 — Thu, 27 Jun 2024 13:01:43 GMT

Has there been any solutions to this?

Re: imagePROGRAF PRO-300 will not load paper.

NickV — Mon, 01 Jul 2024 14:06:37 GMT

This resulted from operator ignorance. I found the top load tray behind the main manual feed so the problem is solved. 🙂