Canon PRO 100 - K10377 - left untouched for years

CintiBonnie — Fri, 22 Mar 2024 19:40:17 GMT

In 2016 I purchased this great printer but the following year I moved out-of-state with it. At my new location, I purchased a new computer for the 2nd floor of the home and the bottom line is I could not get the Pro 100 printer to work properly with it. Much to my embarrassment, I just left it upstairs and got busy with other things. How can I troubleshoot since it's been idle so long? Would the ink have dried up? How can I go about figuring out if the machine was damaged in transit, has an ink problem, or just operator cluelessness? Thanks.

Re: Canon PRO 100 - K10377 - left untouched for years

jrhoffman75 — Fri, 22 Mar 2024 21:00:08 GMT

@CintiBonnie wrote:
In 2016 I purchased this great printer but the following year I moved out-of-state with it. At my new location, I purchased a new computer for the 2nd floor of the home and the bottom line is I could not get the Pro 100 printer to work properly with it. Much to my embarrassment, I just left it upstairs and got busy with other things. How can I troubleshoot since it's been idle so long? Would the ink have dried up? How can I go about figuring out if the machine was damaged in transit, has an ink problem, or just operator cluelessness? Thanks.

1. have you downloaded and installed the appropriate driver for your operating system?

2. have you installed new ink cartridges?

3. perform a nozzle check using the following instructions:

Canon Knowledge Base - Print the Nozzle Check Pattern on a PIXMA PRO-100

What are the results?

topic Canon PRO 100 - K10377 - left untouched for years in Professional Photo Printers

Canon PRO 100 - K10377 - left untouched for years

Re: Canon PRO 100 - K10377 - left untouched for years