topic Re: Pro-300 Printing Problem in Professional Photo Printers

imagePROGRAF PRO-300 Border visible on borderless printing

jsg — Tue, 12 Mar 2024 14:25:55 GMT

Hi,

The printer is printing beautifully. But the borders are not correct. When I choose borderless with a 13x19" paper size, the left border is borderless but the right border shows. I've tried different settings but am asking for help as I don't want to waste any more paper and ink.

Re: Pro-300 Printing Problem

jrhoffman75 — Sun, 10 Mar 2024 12:41:11 GMT

You may need to adjust the amount of extension in the printer driver.

Re: Pro-300 Printing Problem

jsg — Sun, 10 Mar 2024 17:15:14 GMT

I tried that. I found the solution; the print size of the image I was printing on 13x19 paper was slightly larger than 13x19. I reduced it to just a few millimeters smaller than 13x19 and now borderless printing works perfectly. It seems counterintuitive, but it works.

One more thing: I'm using the Canon Professional Print & Layout software which I really like a lot. It offers a lot of control over the final print. I assume (and my experience seems to confirm) that this software overrides the settings in the Windows print driver that ships with the Pro-300.

Thanks for replying,