topic Re: Pro9000mkII Windows 11 in Professional Photo Printers

Pro9000mkII - Does Not Work With Windows 11

displaced — Wed, 07 Feb 2024 21:51:50 GMT

I can't get it to work on my new machine. I've installed the drivers, gone to Device Manager and updated the drivers (it said the best ones were already installed). When I select it as the printer and send the print it says 'printer not responding' and won't print anything.

It shows as Canon Pro9000 in DM, vs. Pro9000 mkII (if that matters).

Is there any way to fix this? The printer works fine and I have piles of ink. I'd hate to throw it all away.

Re: Pro9000mkII Windows 11

ArthurJ — Wed, 07 Feb 2024 21:50:50 GMT

Hi,

There are no drivers for this model printer and Windows 11 on the printer's support page HERE. Did you install the drivers from a different site or as a work around did you try the drivers for Windows 10?

We look forward to your reply.

Re: Pro9000mkII Windows 11

displaced — Wed, 07 Feb 2024 22:28:46 GMT

I installed the drivers from here.