topic Re: Problem printing with print studio pro plu in in Professional Photo Printers

Problem printing with print studio pro plu in

morinemilie — Wed, 21 Jan 2015 06:12:49 GMT

Hi everyone

I own the pro100 printer since 2 weeks. I could make some nice prints from the Lightroom (5.7) print module using my wireless network. I just add recently the plugin "print studio pro" but I cannot make any print. Once the plugin starts (after clicking on one image, then plugin extras, then print studio pro), I have an error message (i translate from french) " no supported printer was detected by the software. Connect a supported printer then install the driver. Print studio pro will turn off."

I got the message even I am able to print from the lightroom print module (wirelessly).

My computer is an imac running Yosemite (10.10.1).

Thanks for your help

Emilie

Re: Problem printing with print studio pro plu in

jrhoffman75 — Wed, 21 Jan 2015 11:03:43 GMT

When you add the printer to your computer in System Preferences be sure you select the Canon IJ version, not the Bonjour version. That may address what is happening.

Re: Problem printing with print studio pro plu in

ebiggs1 — Wed, 21 Jan 2015 15:43:32 GMT

Emilie,

Just curious, why do you want the Canon plug-in? You can do everything you need with just LR. Can you not?

I have the Canon plug-in installed and working on both my CS6 and LR5. I never use it.

I suspect the plug-in is not seeing your network.

Re: Problem printing with print studio pro plu in

morinemilie — Thu, 22 Jan 2015 17:24:12 GMT

How can I choose the Canon IJ Version when I add the printer ?

I removed and added the printer, no options were suggested.

Thanks

Re: Problem printing with print studio pro plu in

morinemilie — Thu, 22 Jan 2015 17:25:09 GMT

I just want to try it, I am not very in love with the LR print module...!!

Re: Problem printing with print studio pro plu in

jrhoffman75 — Thu, 22 Jan 2015 17:36:11 GMT

On my MacBook I check the plus "+" symbol under the Printer section. (My Pro-100 is connected via WiFi.) It took a few seconds for the IJ version of the printer to show up. The Bonjour version appears first. Once I connected to the IJ printer I deleted the Bonlour printer (using "-" button.)

Re: Problem printing with print studio pro plu in

jrhoffman75 — Thu, 22 Jan 2015 17:45:07 GMT

Be sure you have installed the IJ Network Tool if it isn't already installed.

Re: Problem printing with print studio pro plu in

ebiggs1 — Thu, 22 Jan 2015 18:49:17 GMT

"... I am not very in love with the LR print module...!!"

I can't blame you there as I am not a big fan of it either. My remedy is to print from Photoshop which in my opinion is very much better than LR.

Re: Problem printing with print studio pro plu in

morinemilie — Mon, 26 Jan 2015 22:16:13 GMT

OK, I will try photoshop...

Re: Problem printing with print studio pro plu in

morinemilie — Mon, 26 Jan 2015 22:18:35 GMT

Thanks, I realized I did not have installed IJ network tool.

Also I suspect there were a conflict with my other printer (Canon MG5300), I think i resolved by removed this printer, then open Canon studio pro, it reccognizes my Pro 100, then I added again the MG5300 and it is still working...

Now I can try this plugin

Thanks !

Emilie

Re: Problem printing with print studio pro plu in

Keskasay — Thu, 17 Mar 2016 04:07:50 GMT

Thanks JR that fixed the problem!

Re: Problem printing with print studio pro plu in

dyfflyn — Wed, 12 Jul 2017 12:40:13 GMT

I have a regular problem with Print Studio Pro in selecting the page orientation symbol [A]. Clicking it just brings up the two orientations for a flash second and then disappears so I can't change from landscape to portrait.

Re: Problem printing with print studio pro plu in

jrhoffman75 — Wed, 12 Jul 2017 20:58:18 GMT

Have you downloaded latest version from Canon website? This is from my MacBook Air with Sierra 10.12.5.