What can I do when my Pro 10 doesn't recognize a new CO cartridge?

timshapiro — Sun, 17 Dec 2023 18:25:23 GMT

I unplugged printer for twenty minutes

I swapped out another cartridge (meaning I tried two new ones)

I gently cleaned the contact.

it is also not recognizing a new yellow cartridge.

I deleted the printer and added it again

What else?

I've had the Pro-10 for, what, at least 8 years. Printed alot yesterday. Did notice that the BW prints were cooler than expected. Lightroom, via Mac.

Re: What can I do when my Pro 10 doesn't recognize a new CO cartridge?

ArthurJ — Wed, 27 Dec 2023 18:52:59 GMT

Hi,

Could you take a picture of the ink cartridge and attach it to your reply.

We look forward to hearing from you.