topic Re: Canon Pro 100 super saturated in Professional Photo Printers

Canon Pro 100 super saturated macOS Mojave

Roger300 — Sun, 01 Oct 2023 12:57:31 GMT

I upgraded from Mac Mojave to Monterey. My Canon Pro 100 printer head went bad. Bought a used one like new from my neighbor, he hardly used it. My prints are coming out super saturated. I've checked to make sure only 1 profile is selected and the right paper. Canon Semi-gloss. Whether I choose Printer manages or Lightroom or Photoshop manages I get super saturated prints. I have done simple cleaning and deep cleaning. Ink is good. Very frustrated. Took the same file to friends Pro 300 and it printed great. Right photo is how it used to print, left is what I get now no matter which profile or setting I choose.

Re: Canon Pro 100 super saturated

jrhoffman75 — Sun, 01 Oct 2023 12:56:32 GMT

Download the latest macOS driver for the Pro-100.

Canon Support for PIXMA PRO-100 | Canon U.S.A., Inc.

Re: Canon Pro 100 super saturated

Roger300 — Sun, 01 Oct 2023 15:43:37 GMT

I have already done that.

Re: Canon Pro 100 super saturated macOS Mojave

jrhoffman75 — Sun, 01 Oct 2023 16:27:13 GMT

Did you run a nozzle check after the cleaning?

If so, and it looks good, register your product on the Canon support site and contact Canon for assistance.

Re: Canon Pro 100 super saturated macOS Mojave

Roger300 — Sun, 01 Oct 2023 16:41:06 GMT

Yes, the nozzle check looks good. I found a couple of youtube videos from folks who have had similar issues. They say Apple, Adobe, Canon all say the computer is using two printer profiles instead of one even though only one is chosen. They say they can’t do anything about it. I reset my printers in System Preferences and it is better now, but not like it used to be. I also found so older Canon Pro 100 paper profiles and I’m getting closer to acceptable prints.