topic Re: Power supply for Pixma Pro-100 in Professional Photo Printers

Power supply for Pixma Pro-100

jayowens — Mon, 24 Jul 2023 18:47:58 GMT

I have a Pixma Pro-100 but I lost the power supply in a move.
I have looked online for a replacement.
The ones I see pictured show a single, round plug to go into the printer.
My printer expects a double prong A/C connection.

I also note power cables with a double prong connection, but these
apparently go into the power supply not the printer.

I am sure I need a power supply with a double prong cord to go into the printer.
How can I get the proper device?

My printer model is K10377
What appears to be the serial number is QC4-6315-DB01-01

Any help would be appreciated.

Cordially,
Jay

Re: Power supply for Pixma Pro-100

jrhoffman75 — Tue, 25 Jul 2023 00:21:10 GMT

Welcome Jay.

The Pro-100 does not have an external power supply. It just uses the cord that you described.

I the printer serial number is inside the compartment where the ink cartridges go. It is also on the rear of the device.

Re: Power supply for Pixma Pro-100

shadowsports — Tue, 25 Jul 2023 03:25:04 GMT

Canon Parts Dept: 1-800-828-4040. The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance.

Re: Power supply for Pixma Pro-100

jayowens — Tue, 25 Jul 2023 21:16:58 GMT

Thank you very much John.

I wonder why the Canon spare parts department didn't tell me that when I ordered both the cord and a power supply. We'll see if they will let me return the power supply.

And thanks for the info on where the serial number is.

Cordially,
Jay