topic Re: Pixma pro 10 in Professional Photo Printers

PIXMA PRO-10 Leaving Magenta Hue

Anet — Wed, 07 Jun 2023 12:46:47 GMT

Hi,

My pixma pro 10 has been leaving a magenta hue to my prints when I print in both Lightroom and Photoshop. Is anyone else having this issue or do you know how to fix it?

Re: Pixma pro 10

jrhoffman75 — Wed, 07 Jun 2023 12:22:08 GMT

Welcome. Before we can start diagnosing your issue please run a nozzle check.

It should look like this is all is well:

Canon Knowledge Base - Examining the Nozzle Check Pattern (PRO-10)

If not you need to run a cleaning cycle.

Let us know how it looks.

Re: Pixma pro 10

Anet — Wed, 07 Jun 2023 13:49:26 GMT

I did the cleaning and it printed correctly but then when I went to print my picture in Lightroom it still has a magenta hue to it.

Re: Pixma pro 10

jrhoffman75 — Wed, 07 Jun 2023 14:34:20 GMT

OK. What operating system?

Can you print a screenshot of te print dialogue? It should look something like this: