topic Re: Problem with colour printing in Professional Photo Printers

PIXMA PRO-100 Lines in Prints, Blacks Turn Out Greenish

Kaksosn — Sat, 20 May 2023 13:23:10 GMT

I recently purchased a pixma pro 2nd hand. Things were fine originally, but I've started to have colour issues, and I can't figure out what. Specifically, I'm having lines appear on the prints, and my blacks turn out greenish? I've posted some examples below.

how it should originally look

how they're coming out

I also ran a test print page and it's having trouble with the cmyk row where the darkest blacks are appearing purple, brown and green.

I've run a nozzle check and things came out fine. I'm relatively new to all this so any help would be appreciated, thank you!

Re: Problem with colour printing

Danny — Sat, 20 May 2023 12:39:31 GMT

Hi, Kaksosn!

So that the Community can help you better, we need to know exactly which Canon PIXMA PRO-series printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Problem with colour printing

jrhoffman75 — Sat, 20 May 2023 12:40:02 GMT

Which model printer? Can you run a nozzle check and post a photo of what it look like?

Re: Problem with colour printing

bellevuefineart — Sat, 20 May 2023 13:12:13 GMT

100%, looking at that image, some channel isn't firing correctly. I would print a nozzle check and post it here.

Re: Problem with colour printing

Kaksosn — Sat, 20 May 2023 13:13:38 GMT

Apologies, should've mentioned earlier that it's a pro 100

Upon running another test, my black and grey comes out blank (do ignore the magenta strips at the top, I printed over it by mistake)

Re: Problem with colour printing

jrhoffman75 — Sat, 20 May 2023 13:15:09 GMT

Run head cleaning and maybe deep cleaning until you get a proper nozzle check print.

Re: Problem with colour printing

Kaksosn — Sat, 20 May 2023 13:19:11 GMT

Thank you for all your responses, I'll give it a try