topic Pixma Pro100 Group 1 ink colors not working in Professional Photo Printers

Pixma Pro100 Group 1 ink colors not working

MrM — Sat, 13 May 2023 22:54:23 GMT

I have installed 2 new ink cartridges and performed head cleaning and deep cleaning and no colors of the "group 1" are printing. Help please.

Thanks

Re: Pixma Pro100 Group 1 ink colors not working

jrhoffman75 — Sun, 14 May 2023 18:26:53 GMT

If you try multiple deep cleanings (some folks have reported that they needed three or more to get success) I suspect you have either a head failure or a printer failure (perhaps the cable that connects to the Group 1 nozzles).

Re: Pixma Pro100 Group 1 ink colors not working

MrM — Sun, 14 May 2023 21:08:05 GMT

Thanks John, After 6 deep cleaning cyles it looks good.

Mike, Sun City AZ