topic Re: Faint White Lines on Photo Prints - Pixma PRO 200 in Professional Photo Printers

Faint White Lines on Photo Prints - Pixma PRO 200

gdcp — Fri, 02 Jul 2021 02:21:59 GMT

Hello,

I am having an issue with my Pixma PRO-200 where I am seeing faint white lines on prints that have a light blue/yellow tint to it. I have cleaned the print head, performed print head alignment, reviewed the nozzle check pattern, and my ink levels all show greater than 1/3 remaining. No issues from any of those tests.

I purchased this in March'21 and haven't come across it before. I'm wondering if my ink levels are lower than they seem on the printer estimates and that's causing an issue? Has anyone come across a similar issue with printing? I have attached 2 prints that I noticed the white banding. I'm printing from Lightroom/Photoshop and performing the print on a Macbook. Any insight will be helpful!

Thanks

Re: Faint White Lines on Photo Prints - Pixma PRO 200

Hector — Mon, 23 Aug 2021 20:32:48 GMT

Hello Gdcp,

The issue could be caused by clogged nozzles in the print head or the settings used to print on the paper you have. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

What type of paper are you printing on at the moment?
What paper type do you select when you are printing?
Does this happen when printing on other papers?
Do you notices any streaks when printing a nozzle check?

Re: Faint White Lines on Photo Prints - Pixma PRO 200

gdcp — Mon, 23 Aug 2021 20:39:24 GMT

Thanks for the reply, Hector. I actually had my printer replaced through warranty, it was not an issue with the nozzles and was not something that could be fixed through normal print settings or at home repair.

Re: Faint White Lines on Photo Prints - Pixma PRO 200

styremusen — Mon, 01 Nov 2021 14:36:03 GMT

I'm having the exact same issues with my printer.

After owning it for one month it broke down, went into service & came back a month later with a new printerhead.

Now it is printing faint stripes all over the print.

Re: Faint White Lines on Photo Prints - Pixma PRO 200

jrhoffman75 — Mon, 01 Nov 2021 18:09:13 GMT

@styremusen wrote:
I'm having the exact same issues with my printer.

After owning it for one month it broke down, went into service & came back a month later with a new printerhead.

Now it is printing faint stripes all over the print.

Re-contact the repair facility.

Re: Faint White Lines on Photo Prints - Pixma PRO 200

johnborrelli — Wed, 26 Apr 2023 21:25:18 GMT

I have the exact same faint white lines problem. Could I also get assistance?

Re: Faint White Lines on Photo Prints - Pixma PRO 200

johnborrelli — Wed, 26 Apr 2023 21:26:40 GMT

I have the exact same faint lines problem with my canon pro 200 printer.

Re: Faint White Lines on Photo Prints - Pixma PRO 200

jrhoffman75 — Wed, 26 Apr 2023 22:05:37 GMT

You would need to register your product on the Canon support site fot the printer and then request support via the site.

https://www.usa.canon.com/support/p/pixma-pro-200

Re: Faint White Lines on Photo Prints - Pixma PRO 200

johnborrelli — Fri, 28 Apr 2023 19:40:00 GMT

I have registered my printer

Re: Faint White Lines on Photo Prints - Pixma PRO 200

Danny — Fri, 28 Apr 2023 19:43:24 GMT

Hey, johnborrelli! Thanks so much for registering. Now that you've done that, support is just a phone call away at 1-800-OK-CANON (1-800-652-2666). Our PRO-series printer support team is open Monday through Friday. Hope to talk to you soon!

Re: Faint White Lines on Photo Prints - Pixma PRO 200

johnborrelli — Fri, 28 Apr 2023 23:05:23 GMT

@Danny wrote:
Hey, johnborrelli! Thanks so much for registering. Now that you've done that, support is just a phone call away at 1-800-OK-CANON (1-800-652-2666). Our PRO-series printer support team is open Monday through Friday. Hope to talk to you soon!

This is a photo of an image I have printed. if you look at the bluish part of the sky you can see the lines. The lines look exactly like the previous poster GDCP above who needed to send the printer in for repair. thanks for any info, john

Re: Faint White Lines on Photo Prints - Pixma PRO 200

johnborrelli — Mon, 01 May 2023 14:52:46 GMT

Re: Faint White Lines on Photo Prints - Pixma PRO 200

johnborrelli — Mon, 01 May 2023 14:54:00 GMT

Re: Faint White Lines on Photo Prints - Pixma PRO 200

johnborrelli — Mon, 01 May 2023 15:01:48 GMT

the tests below were done by me to see if there are any problems i could see. john