topic Re: i have a Canon PRO-300 in Professional Photo Printers

imagePROGRAF PRO-300 Matte vs Premium Matte Options

orangecuse — Fri, 28 Apr 2023 14:26:26 GMT

I see 'MATTE' but i do not see PREMIUM MATTE as a option. Does it make a difference?

Do i need to download Paper Profiles? If i do where do i find the Canon Paper Profiles?

thanks

Re: i have a Canon PRO-300

jrhoffman75 — Fri, 28 Apr 2023 14:25:14 GMT

Hi orangecuse.

What operating system are you using?

What software are you trying to print from?

If you are on a Mac have you downloaded the Canon driver and added the Canon IJ Series version of the printer in Printers & Scanners? You do not want the Apple AirPrint version.

Re: imagePROGRAF PRO-300 Matte vs Premium Matte Options

orangecuse — Fri, 28 Apr 2023 14:55:27 GMT

I have Windows 11 -

I have tried to print from Canon's Professional Print, Lightroom and PhotoShop

Re: imagePROGRAF PRO-300 Matte vs Premium Matte Options

jrhoffman75 — Fri, 28 Apr 2023 16:12:36 GMT

Give Canon a call at 1-800-OK-CANON