Canon Prograf pro-1000 magenta discoloration

diniska2 — Fri, 24 Mar 2023 20:40:49 GMT

Hello, I’m having issues printing designs from Photoshop to a Canon PROGRAF pro-1000 (could be a common issue with other canon printers). I’ve been having a pretty persistent issue with the printer replacing beige colors with pink/magenta at the beginning of the printing cycle, and then it adjusts and continues printing correctly. Any idea what could be causing this? Also the weird thing is this seems like it depends on the paper size being loaded in the tray. Smaller sizes don’t have this issue. Even if we print a file (11x14) on a 19x13 sheet, the discoloration will occur but if we cut down the same sheet to 11x14 and then print, it goes away. Any ideas?

Re: Canon Prograf pro-1000 magenta discoloration

ArthurJ — Tue, 28 Mar 2023 14:38:03 GMT

Hi,

I recommended reaching out to our support team so we can troubleshoot this issue in real time. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

topic Re: Canon Prograf pro-1000 magenta discoloration in Professional Photo Printers

Canon Prograf pro-1000 magenta discoloration

Re: Canon Prograf pro-1000 magenta discoloration