topic Re: Pixma Pro 100: horizontal lines on prints but not on nozzle check in Professional Photo Printers

Pixma Pro 100: horizontal lines on prints but not on nozzle check

juliewhiz — Fri, 01 Apr 2022 14:27:36 GMT

Hello,

I have a Canon Pixma Pro 100 printer. Recently, white horizontal lines have appeared on my prints.

I ran the nozzle check and there were no lines in any of the colors. Regardless of that, I ran all the cleaning functions through the computer. I also manually cleaned the printer head with water, isopropyl alcohol, and ammonia (and various combinations of those three). The lines still appear on the prints. The lines appear on all photos.

Nothing has changed since the last time I successfully printed photos. I print through Print Studio Pro through Digital Photo Professional 4. I print using the Standard print quality (and always have so that is not the issue). I print on Canon Photo Paper Plus Semi-gloss.

Is it time for a new printer head? I am willing to purchase one, but don't want to if there could be another reason for the lines.

Thank you for your reading my post and your help.

Julie

Re: Pixma Pro 100: horizontal lines on prints but not on nozzle check

jessb213 — Fri, 24 Mar 2023 14:56:26 GMT

This is happening to me now too. I've run all the cleanings and print nozzle check, changed all ink cartridges and no improvement. Did you ever fix it and if so, how?

Re: Pixma Pro 100: horizontal lines on prints but not on nozzle check

ArthurJ — Tue, 28 Mar 2023 14:20:56 GMT

Hi,

You can try removing and reinstalling the printer driver and software for your printer. Please click HERE to open the support page for the PRO-100.

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Re: Pixma Pro 100: horizontal lines on prints but not on nozzle check

juliewhiz — Wed, 29 Mar 2023 11:47:47 GMT

Hi, I am sorry you are having the same issue. I never got a response from this community so I bought a new printer head. That solved the problem.

Re: Pixma Pro 100: horizontal lines on prints but not on nozzle check

froschphoto — Mon, 20 May 2024 23:10:47 GMT

Here with the same problem. Cleaned both regular and deep cleaning multiple time with no help. I did remove the print head and found a lot of ink on the front. Wiped it down and replaced the head. Same poor quality prints - banding or lines.
Not sure what to try next.