topic Re: Canon Prograf1000 reading a fresh maintenance cartridge as full in Professional Photo Printers

Canon Prograf1000 reading a fresh maintenance cartridge as full

Djf8060 — Mon, 13 Mar 2023 16:26:03 GMT

So, I started up my printer and was met with the full maintenance cartridge message- so I opened up a fresh mc-20 cartridge (the manufacture date was 2/18) and replaced the cartridge- but it keeps saying it's full. I'm picking up a fresh cartridge today in hopes that perhaps the one I put in was defective/old. I summation has anyone had this happen before? Im hoping for the best.

Re: Canon Prograf1000 reading a fresh maintenance cartridge as full

ArthurJ — Wed, 15 Mar 2023 16:46:26 GMT

Hi,

If the issue persists, I recommend reaching out to Canon support real time troubleshooting. You will need to register your Canon gear HERE to access additional support options.

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