topic Re: Pixma Pro-100 Printing only Grayscale in Professional Photo Printers

Pixma Pro-100 Printing only Grayscale

samanthakp21 — Sat, 11 Mar 2023 01:11:04 GMT

Recently my pro-100 is only printing in greyscale. I've tried reinstalling the drivers, double checking to make sure that black and white printing wasn't selected, printed in different programs. I've also noticed it will print in a really high contrast or it will print in a blue tint or just blue streaks, and cleaned the printer head. I can't find anyone else that has this problem. Is this a hardware issue or a setting that I am missing?blue streaksHigh Contrast "color" photocolor photo printed in greyscale

Re: Pixma Pro-100 Printing only Grayscale

jrhoffman75 — Sat, 11 Mar 2023 12:29:30 GMT

Before any assessment of your problem can be made it is essential that you run a nozzle check.

https://support.usa.canon.com/kb/index?page=content&id=ART153079

Re: Pixma Pro-100 Printing only Grayscale

samanthakp21 — Sun, 12 Mar 2023 13:36:48 GMT

Hi this is the result of the nozzle check.

Re: Pixma Pro-100 Printing only Grayscale

jrhoffman75 — Sun, 12 Mar 2023 13:52:06 GMT

Severe nozzle clogging. Run deep cleaning cycle until it looks like I posted above. It may not recover. May also be a failed print head.