topic Re: Pro-300 Printer firmware update problems in Professional Photo Printers

Pro-300 Printer firmware update problems

tomimeson — Sat, 25 Feb 2023 23:45:15 GMT

Several weeks ago, I received a notice on my printer that a firmware update was available. This printer is connected to wifi. Each time I try to proceed with the update, I receive the following message: "Cannot connect to server. Please wait a while and try again." This has been occurring for the past several weeks.

Re: Pro-300 Printer firmware update problems

Tiffany — Sat, 25 Feb 2023 23:54:33 GMT

Welcome to the Canon forum!

So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version). Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

Re: Pro-300 Printer firmware update problems

jrhoffman75 — Sun, 26 Feb 2023 13:01:53 GMT

You could go to the Canon support site and download an update file.