topic Re: pixma pro 100 by canon in Professional Photo Printers

PIXMA PRO-100 B200 Error

tsandy308 — Fri, 17 Feb 2023 13:41:37 GMT

I purchased this printer brand new, and since I have had this. I have not been able to print. Keep getting B200 error or an error occurred while communicating with the printer. I cannot find anyone to fix this problem. I have rebooted, pulled plugs, and turned them off and on. Cleaned print heads and dusted inside. noting works. I am very frustrated with these companies that make printers and they do not last. I do not want to throw it away, have to much ink to waste like that.

one guy that repairs printers told me to throw it in the trash. I NEED HELP!!!

Re: pixma pro 100 by canon

shadowsports — Fri, 17 Feb 2023 02:46:38 GMT

Greetings,

What is the printers age? The error indicates a general hardware failure. If you cannot resolve it by unplugging and reconnecting to power, the printer will require service. If the printer is still in it's 1 year warranty, you can contact the Canon support team at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST. You will need to have a copy of the printer's receipt.

If you are outside of the warranty period and do not have CarePak coverage, finding a local repair shop is probably best. The printer weights about 53 lbs. It can be expensive to ship.

Re: pixma pro 100 by canon

tsandy308 — Fri, 17 Feb 2023 13:40:54 GMT

How can one get a career pak

Thank you for replying .

Re: pixma pro 100 by canon

shadowsports — Fri, 17 Feb 2023 04:48:34 GMT

CarePaks have to be purchased when new or within 30 days of the products purchase.