https://community.usa.canon.com/t5/Professional-Photo-Printers/Help-needed-Ink-marks-on-backside-of-prints-on-Pro-1000-printer/m-p/406131#M14504 <P>I recently started having problems with ink "roller marks" on the backs of some prints. I get them even after performing multiple "roller cleaning" and "bottom plate cleaning" procedures on the printer. The test pages after "roller cleaning" come out just fine - no marks.&nbsp;<BR /><BR />I am not able to print on the back side of any double-sided photo papers now due to this. It's a 5-year-old printer but has always worked fine with no issues until this started very recently. The marks are always on the "trailing edge" of the print. I have attached a couple of examples.&nbsp;</P><P>Is there any cleaning operation I can do to resolve this? Can I open the printer to get direct access to rollers to clean them with alcohol or some other cleaning solvent?&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="unnamed (16).jpg" style="width: 749px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/39512iC3CAB5644C0A9D57/image-size/large?v=v2&amp;px=999" role="button" title="unnamed (16).jpg" alt="unnamed (16).jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="unnamed (18).jpg" style="width: 749px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/39513i12787A79323873E5/image-size/large?v=v2&amp;px=999" role="button" title="unnamed (18).jpg" alt="unnamed (18).jpg" /></span></P> Wed, 15 Feb 2023 17:41:27 GMT kevin_talbot 2023-02-15T17:41:27Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Help-needed-Ink-marks-on-backside-of-prints-on-Pro-1000-printer/m-p/406131#M14504 <P>I recently started having problems with ink "roller marks" on the backs of some prints. I get them even after performing multiple "roller cleaning" and "bottom plate cleaning" procedures on the printer. The test pages after "roller cleaning" come out just fine - no marks.&nbsp;<BR /><BR />I am not able to print on the back side of any double-sided photo papers now due to this. It's a 5-year-old printer but has always worked fine with no issues until this started very recently. The marks are always on the "trailing edge" of the print. I have attached a couple of examples.&nbsp;</P><P>Is there any cleaning operation I can do to resolve this? Can I open the printer to get direct access to rollers to clean them with alcohol or some other cleaning solvent?&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="unnamed (16).jpg" style="width: 749px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/39512iC3CAB5644C0A9D57/image-size/large?v=v2&amp;px=999" role="button" title="unnamed (16).jpg" alt="unnamed (16).jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="unnamed (18).jpg" style="width: 749px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/39513i12787A79323873E5/image-size/large?v=v2&amp;px=999" role="button" title="unnamed (18).jpg" alt="unnamed (18).jpg" /></span></P> Wed, 15 Feb 2023 17:41:27 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Help-needed-Ink-marks-on-backside-of-prints-on-Pro-1000-printer/m-p/406131#M14504 kevin_talbot 2023-02-15T17:41:27Z